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Customer Support Center


LoJack is committed to providing the highest level of customer support. If you have any questions or require assistance, please contact us at 1-800-4-LOJACK (1-800-456-5225) during business hours from Monday through Friday 8:00 AM to 9:00 PM Eastern Standard Time (EST) and Saturday 8:00 AM to 5:00 PM EST. You may also email us at Someone will reply to your email within 24 hours.

For after-hours support and troubleshooting information regarding your LoJack Early Warning, please click on the appropriate link in the section below.

If your vehicle has been stolen, please contact your local law enforcement agency to file a stolen vehicle report. If you are a customer that has filed a stolen vehicle report with your local police department or if you are a law enforcement official and need more help, please contact 1-800-4-LOJACK (1-800-456-5225) for support.  For more details, please read what to do if your vehicle has been stolen.


Quality Assurance Program Notification

Get information regarding LoJack Quality Assurance Program notification for battery-powered LoJack units.

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How can we help?

Stolen Vehicle Recovery System with Early Warning

LoJack SureDrive

Call 1-800-4LOJACK or email

Motorcycle Support

Call 1-800-4LOJACK or email

Commercial Support

For construction, trucking or fleet product support, call 1-877-775-6522 or email

LoJack for Laptops

Contact Absolute Software’s Customer Support Center at 1-877-337-0337

Other Resources

Register a LoJack system, update your address or change your notifications.

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