Recently purchased a LoJack product?
Register NowCustomer Support Center
LoJack is committed to providing the highest level of customer support. If you have any questions or require assistance, please contact us at 1-800-4-LOJACK (1-800-456-5225) during business hours from Monday through Friday 8:00 AM to 9:00 PM Eastern Standard Time (EST) and Saturday 8:00 AM to 5:00 PM EST. You may also email us at customerservices@lojack.com. Someone will reply to your email within 24 hours.
For after-hours support and troubleshooting information regarding your LoJack Early Warning, please click on the appropriate link in the section below.
If your vehicle has been stolen, please contact your local law enforcement agency to file a stolen vehicle report. If you are a customer that has filed a stolen vehicle report with your local police department or if you are a law enforcement official and need more help, please contact 1-800-4-LOJACK (1-800-456-5225) for support.
Quality Assurance Program Notification
Get information regarding LoJack Quality Assurance Program notification for battery-powered LoJack units.
How can we help?
Stolen Vehicle Recovery System
Stolen Vehicle Recovery System with Early Warning
LoJack SureDrive
Call 1-800-4LOJACK or email customerservice@lojack.com
Motorcycle Support
Call 1-800-4LOJACK or email customerservices@lojack.com
Commercial Support
For construction, trucking or fleet product support, call 1-877-775-6522 or email commercialinfo@lojack.com
LoJack for Laptops
Contact Absolute Software’s Customer Support Center at 1-877-337-0337
Other Resources
Register a LoJack system, update your address or change your notifications.
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